What Should I Say and Not Say? Communicating with Bereaved Families Around Baby Loss: For Health and Caring Professionals
$230.00 ex. gst
In this first section, we start by looking at the basics of communication. We then explore the concept of breaking bad news – exploring some models and considering some New Zealand based recommendations. We conclude with a discussion on the differences between empathy and compassion (emotional empathy and cognitive empathy) and the importance of focusing on compassion in order to avoid secondary trauma and burnout.
We start with a focus on the power of language and discuss different words and phrases that are helpful when a baby dies, and some that are less than helpful. Two ways of being with/working with bereaved parents and families are then presented – Companioning and Holding Space.
When a Baby Dies
This section begins with the Sands NZ Three-Point Model of Care, a model developed by bereaved parents for those working with bereaved parents. We then hear from baby loss and bereavement expert, Sherokee Ilse, on asking questions of parents and what we might want to consider when we do so. The next topic is post-mortem and how to talk about them. This section concludes with a discussion on shock and trauma and their impact on communication.
Being Clear About Who We Are
In this section, we start by discussing cultural safety, Kawa Whakaruruhau, and reflect on the importance of seeing ourselves as bearers of culture. We then consider presentations on boundaries and discuss the role they play in any work we do. This section concludes with a discussion on showing up and being brave.
Wrapping It All Up
We finish this module with some links, downloads and resources.
At the conclusion of each module, participants are asked to reflect on what has been learned as a means of ensuring that the content has been covered. Participants receive a certificate of completion and feedback on responses and questions as part of the module fee.
Course runs for four weeks with a certificate and feedback on completion
Participants will be able to:
• Examine the Sands 3-Point Model of Care as a framework for being with bereaved parents
• Recognise aspects of the post mortem process in Aotearoa/NZ
• Examine one’s own grief and its potential impact on interactions with bereaved parents
• Explore the role that language plays in interactions with bereaved parent and families
• Identify the ways that shock and trauma affect grief in baby loss
• Examine anticipatory grief
• Evaluate an approach to working with bereaved parents and families
• Consider boundaries as an aspect of safety
• Assess self-care strategies
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